Since its establishment in 2002, HostGator has been a world-leading provider of web hosting service. Although our headquarters is in Houston, Texas, we provide top-notch service to clients from over 200 countries internationally with our staff of over 750 employees. We offer Shared, Reseller, VPS, and Dedicated server packages for both beginners and professionals alike. Each of our shared Web Hosting plans includes 24/7/365 support, a 99.9% uptime guarantee, and a 45-day money-back guarantee.
I have found that hostgators server reliability is poor. There customer service is OK if you have a simple question that a grade school kid can answer. But if you run into real problems, like why the server your vps is residing on is rebooting twice a day and staying down for an hour or more between reboots, you won't get any info on what's wrong or what they are doing to fix it, if anything. The physical server my VPS resides on has been having to be rebooted twice a day and they don't seem to care to fix it or relay the cause and the actions they are goinig to take to rectify the situation. I'm done with them. If you're a noob and uptime isn't important and you enjoy copy/pasted canned responses from tech support, go for it.
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